Enhancing Search Experience Across Client Platforms

Hemant Kumar
Dec 01 2025|5 min read

Objective
The primary objective was to improve response times for business-related queries and deliver a smooth, intelligent, and user-friendly search experience. To achieve this, the proposed solution focused on:
- Integrating multiple data sources
- Enabling real-time updates
- Leveraging AI technologies capable of producing accurate, context-rich results
Challenges Identified
At the time of assessment, the client’s data was fragmented across property listings, mall details, and app content, resulting in:
- Slow query performance
- Irrelevant search results
- Lack of contextual understanding
- Difficulty maintaining real-time synchronization without compromising scalability and security
Proposed Approach
The recommended solution was structured around three core pillars:
- Data Consolidation
- Intelligent Search Integration
- AI-Driven Query Processing
Key Recommendations
- Consolidate property, mall, and application data into Azure CosmosDB for structured storage and fast retrieval.
- Deploy an Enhanced Search Accelerator to serve real-time and historical data efficiently through optimized indexing.
- Use Azure API Management for secure integration across systems while retaining existing Snowflake and Oracle databases for compatibility and performance.
- Implement Large Language Models (LLMs) such as OpenAI, Llama or Claude for context-aware, natural responses.
- Utilize Azure Functions for real-time data updates and Azure Kubernetes Service (AKS) for scalability and reliability.
Expected Outcomes
- Faster query response times
- Improved search relevance and personalization
- Seamless integration and real-time updates across systems
- Highly scalable, secure, and cloud-native architecture
- Enhanced customer satisfaction and engagement across platforms
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